BJI Privacy Policy

01 Who We Are

This Privacy Policy applies to the online gaming and sports betting platform operated under the brand name BJI, accessible at bji.best ("the Platform", "we", "us", "our"). When you register an account, make a deposit, place a bet, or simply browse the site, you are interacting with BJI as the data controller responsible for your personal information.

We are committed to handling your personal data with care, transparency, and respect. This policy is written in plain language so you know exactly where you stand — not buried in legal jargon. If anything here is unclear, please reach out to our support team and we will explain it in plain terms.

02 What Data We Collect

BJI collects personal data in several ways depending on how you interact with the platform. Below is a breakdown of the categories of information we collect and the circumstances in which we collect them.

Information you provide directly

• Registration details: Full name, date of birth, gender, email address, mobile number, and the username and password you choose when creating your BJI account.
• Identity verification documents: When we ask you to verify your identity, you may provide copies of your CNIC, passport, or other government-issued identification. This data is stored securely and used only for verification purposes.
• Payment information: When you make a deposit or request a withdrawal, details including your JazzCash number, Easypaisa account, Raast ID, bank account details, or card information are collected by our payment processors. See Section 6 for more detail.
• Support communications: Records of any messages, emails, or live chat conversations you have with BJI's support team.

Information collected automatically

• Device & browser data: IP address, device type, operating system, browser type and version, and screen resolution.
• Usage data: Pages visited, time spent on each section, games played, bets placed, deposit and withdrawal history, and navigation paths through the site.
• Session data: Login timestamps, session duration, and logout events.
• Cookies and similar technologies: As described in Section 7.

Information from third parties

• Payment providers: Transaction confirmation status from JazzCash, Easypaisa, Raast, and bank transfer services.
• Fraud prevention services: Risk signals from third-party fraud detection partners used to protect the platform and its players.
• Game providers: Session data from third-party game providers whose titles are available in the BJI Game Lobby, limited to gameplay activity within your account.

03 How We Use Your Data

BJI uses the personal data we collect for the following specific purposes:

We will never use your data for any purpose not listed above without first obtaining your explicit consent or being required to do so by applicable law. If we intend to use your data in a new way, we will update this Privacy Policy and notify registered users accordingly.

04 Legal Basis for Processing

BJI processes your personal data on the following legal grounds depending on the nature of the processing activity:

• Contractual necessity: Processing your registration details, verifying your identity, handling deposits and withdrawals in PKR, and delivering betting and gaming services are all necessary to fulfil the contract between you and BJI when you create an account and use the platform.
• Legitimate interests: Fraud prevention, platform security monitoring, usage analytics, and improving the overall player experience are carried out on the basis of BJI's legitimate interests, balanced against your right to privacy.
• Legal obligation: Certain data processing — such as retaining transaction records and conducting identity checks — may be required to comply with applicable legal or regulatory obligations.
• Consent: Where we send you optional marketing communications about promotions, new games, PSL betting events, or platform updates, we do so on the basis of your consent. You can withdraw consent at any time without affecting your account.

05 Sharing Your Data

BJI does not sell your personal information. We share data only where it is strictly necessary to operate the platform or comply with legal requirements. The categories of recipients who may receive your data are:

• Payment processors: JazzCash, Easypaisa, Raast, bank transfer services, and card networks receive the minimum payment data required to process your PKR deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Game providers: Third-party developers whose games appear in the BJI Game Lobby receive your account identifier and gameplay session data to run the game and calculate results. They do not receive your full registration details.
• Identity verification services: Where we use a third-party KYC verification partner to authenticate your identity documents, your submitted information is passed to that partner securely and used only for the verification process.
• Fraud prevention & security partners: Device fingerprinting and risk-scoring tools may receive your IP address, device data, and certain behavioural signals to help us detect fraudulent or prohibited activity on the platform.
• Legal authorities: If BJI is required by applicable law, court order, or lawful authority to disclose your personal data, we will comply. Where legally permitted, we will notify you of such a request.
• Business transfers: In the event of a merger, acquisition, or asset sale involving BJI, your data may be transferred to the relevant successor entity. You will be notified before your data becomes subject to a different privacy policy.

All third parties with whom BJI shares data are required to handle that data securely and use it only for the specific purpose for which it was shared. We do not permit our partners to use your data for their own marketing purposes.

06 Payment Data & PKR Transactions

All financial transactions on BJI are processed in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal through JazzCash, Easypaisa, Raast, bank transfer, or a supported mobile wallet, the payment transaction is handled directly by the relevant payment provider.

BJI retains a record of each transaction — including the amount in PKR, the date and time, the payment channel used, and the outcome — for account management, dispute resolution, and fraud prevention purposes. We do not store full card numbers, JazzCash PINs, Easypaisa mPINs, or online banking credentials. These are handled entirely within the secure environments of our payment partners.

If a transaction fails or is disputed, BJI may need to share transaction reference data with the relevant payment provider to investigate and resolve the issue. This exchange of data is limited to what is strictly necessary to resolve the specific transaction in question.

07 Cookies & Site Analytics

BJI uses cookies and similar technologies to make the platform work correctly and to understand how players use the site so we can continuously improve it. Here is a breakdown of the types of cookies we use:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session, remember your language preference, and maintain the security of your active session. You cannot opt out of essential cookies while using the site.
• Analytics cookies: These collect anonymised or aggregated data about how players navigate bji.best — which pages are most visited, how long players spend on the sports betting section versus the Game Lobby, and where players tend to drop off. This helps us identify areas that need improvement.
• Preference cookies: These remember settings you have chosen, such as your preferred deposit method or notification preferences, so you do not have to re-enter them on each visit.
• Fraud detection cookies: Short-lived cookies used to identify suspicious patterns such as rapid account switching or automated login attempts.

You can manage or block cookies through your browser settings. Note that disabling essential cookies will prevent you from logging into your BJI account. Disabling analytics cookies will not affect your ability to play or bet on the platform.

08 Data Retention

BJI retains your personal data for as long as your account is active and for a defined period after account closure. The specific retention periods for different categories of data are as follows:

• Account registration data: Retained for the duration of your active account, plus a standard period after closure to allow for dispute resolution and compliance with any applicable legal obligations.
• Transaction records: Financial transaction records including PKR deposit and withdrawal history are retained for a minimum period required by applicable financial record-keeping obligations.
• Identity verification documents: KYC documents are retained for the legally required period following account closure. After this period, they are securely deleted.
• Support communications: Records of customer support interactions are retained for a period sufficient to resolve any follow-up queries and for quality assurance purposes.
• Marketing data: If you have consented to marketing communications, your contact preferences are retained until you withdraw consent. After opt-out, we retain a suppression record to ensure you are not contacted again.

When data is no longer required, it is deleted or anonymised in a secure manner. Anonymised, aggregated data that cannot be linked back to any individual may be retained indefinitely for statistical and analytical purposes.

09 Your Rights

As a BJI player you have the following rights regarding your personal data. To exercise any of these rights, contact our support team with your account username and a description of your request.

10 Security Measures

BJI implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, misuse, disclosure, or alteration. These include:

• Encryption in transit: All data transmitted between your browser and bji.best is protected using TLS encryption. Look for the padlock icon in your browser's address bar — that confirms your connection is secure.
• Encrypted storage: Sensitive data fields — including passwords (stored as one-way hashes) and identity documents — are encrypted at rest.
• Access controls: Only authorised BJI personnel with a legitimate operational need can access personal data. Access is role-based and logged.
• Session security: Inactive sessions are automatically timed out to prevent unauthorised access if you leave your device unattended.
• Fraud monitoring: Automated systems continuously monitor for unusual account activity, suspicious login patterns, and abnormal transaction behaviour.

While we do everything reasonable to protect your data, no online platform can guarantee 100% security. You also play a role — keep your BJI password strong and unique, do not share it with anyone, and contact support immediately if you suspect your account has been compromised.

11 Children & Minors

BJI is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register an account, make a deposit, or use any part of the BJI platform.

If BJI discovers that a registered account belongs to someone under 18, the account will be closed immediately, all balances will be forfeited, and any personal data collected will be deleted as soon as it is no longer required for legal compliance purposes. If you believe a minor has accessed BJI through your device, contact our support team immediately.

As the account holder you are responsible for ensuring that no minor can access your account or device while you are logged into the BJI platform. We strongly recommend enabling device-level parental controls and always logging out after each session, especially on shared devices.

12 Changes to This Privacy Policy

BJI may update this Privacy Policy from time to time to reflect changes in the way we operate, new services we introduce, or updates to applicable laws. When we make material changes, we will update the "Last updated" date at the top of this page.

Where the changes are significant, we will take reasonable steps to notify registered players — for example through an on-site notification or by email to the address registered on your account. We encourage you to review this page periodically so you are always aware of how your data is being handled.

Continued use of bji.best after a revised Privacy Policy is posted constitutes your acknowledgement of the updated terms. If you do not agree with the revised policy, you should stop using the platform and may request account closure by contacting support.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way BJI handles your personal data, please get in touch with our support team. We aim to respond to all privacy-related queries within a reasonable timeframe.

• Email: [email protected]
• Live Chat: Available 24/7 through the BJI platform once you are logged into your account.
• FAQ: Common questions about accounts, data, and payments are answered at bji.best/faq.

When contacting us about a data request, please include your registered username so we can locate your account and respond as efficiently as possible.